If you’ve got your hands on an Apple TV 4K, you’ve probably marveled at its sleek remote, capable of an array of functions from opening apps to controlling content playback using Siri. Yet, its most basic role — managing the media volume — can sometimes leave users baffled. “Why isn’t my apple tv remote volume control working?” might be a question bugging you.
This article will become your troubleshooting guide, offering the top seven fixes to conquer volume control problems with your Apple TV 4K remote.
Battery Levels of Apple TV Remote
- Initiate your problem-solving journey by scrutinizing your remote’s battery level. Head to ‘Settings’ on your Apple TV home page.
- Navigate to ‘Remotes and Devices’, then select ‘Remote’.
- Lastly, analyze the ‘Battery Level’ of your remote. Should it be lower than 20%, it’s charging time! Use a Type-C cable for the newest Siri Remote, whereas for older versions, you’d need to replace the CR2032 lithium 3V coin battery.
If the apple tv remote volume still gives you a hard time, ensure the remote isn’t too far from your Apple TV 4K. Remember, the latest Siri remote has a 40-meter range thanks to Bluetooth 5.0, while earlier versions support up to 10 meters.
Remote Volume Error: Rebooting the Remote
- Press and hold the TV button and Volume Down button on your remote for 5 seconds.
- Release the buttons when the Apple TV light starts flashing.
- Wait for the ‘Remote Connected’ notification on your TV screen.
If rebooting doesn’t fix the apple tv remote volume issue, try disconnecting all paired Bluetooth devices from your Apple TV 4K. A connected device with volume control might be the culprit, preventing your remote from controlling the volume.
How to Verify HDMI-CEC Support
Time needed: 2 minutes
- Navigating to Settings
To begin, reach out for your native TV remote. With this tool in hand, the first task is to venture into the realm of ‘Settings’. It’s here that you will find a treasure trove of customizable features waiting to be explored.
- Unraveling ‘More’ Settings
Once you are in ‘Settings’, you’ll notice an option that whispers ‘More’. A world of hidden options hides beneath this button. Dare to click on it. Upon clicking, another intriguing menu named ‘TV Settings’ will reveal itself to you.
- Discovering ‘Inputs’
This journey through the labyrinth of settings takes you next to the ‘Inputs’ option. Like a silent guardian of the gates, ‘Inputs’ stands tall amongst the other options. The secret to your quest lies here.
- Activating HDMI-CEC or HDMI Control
With a simple flick of a switch, this empowering feature will spring into action, offering an entirely new level of control over your TV experience.
There can also be a case when HDMI-CEC is not enabled on Apple TV 4k. To enable it, see the below instructions:
- Begin by accessing ‘Settings’ directly from the main screen of your Apple TV 4K.
- Next, opt for ‘Remotes and Devices’ from the given choices.
- Finally, navigate downwards and activate ‘Control TVs and Receivers’ option.
Updating the tvOS
Updating tvOS could eliminate potential bugs causing the volume issue.
- Firstly, on your Apple TV 4K home screen, select ‘Settings’.
- Scroll down and select ‘System’.
- Choose ‘Software Updates’ followed by ‘Update Software’.
- Finally, download and install the update, if available.
You can also use your iPhone as an Alternative Remote. To do this, see the following instructions:
- Swipe down from the right corner of your iPhone’s home screen to open Control Center.
- Tap on the Apple TV Remote icon
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Troubleshooting your Apple TV 4K remote for volume control issues need not be a daunting task. By following these streamlined steps, you’ll be able to swiftly identify and rectify any problems, enhancing your viewing experience significantly. Enjoy streaming again and take control of your Apple TV after troubleshooting the remote volume error.
Frequently Asked Questions
This can be due to a range of reasons, from the low remote battery to distance from the TV or a lack of HDMI-CEC support.
Simply navigate to ‘Settings’ on your Apple TV, choose ‘Remotes and Devices’, and select ‘Remote’. There you will find the ‘Battery Level’.
Open the Control Center on your iPhone and tap on the Apple TV Remote icon.
HDMI-CEC allows control over multiple devices with one remote. If it’s not enabled, your Apple TV remote’s volume control may not work.
From the home screen of your Apple TV 4K, go to ‘Settings’, scroll down to ‘System’, choose ‘Software Updates’ and then ‘Update Software’.