In today’s fast-paced world, ordering food online has become a part of our daily routine. With the rise of food delivery apps, it has become much easier to order food and has it delivered to our doorstep. Uber Eats is one of the most popular food delivery platforms and offers a wide range of restaurants and cuisines to choose from. However, there may be times when you need to cancel an order due to various reasons, such as a change in plans, an incorrect order, or delayed delivery. This article will show you how to cancel an Uber Eats order.
Can You Cancel an Order on Uber Eats?
An Uber Eats order can be canceled, Yes.
You may do this without contacting the restaurant or using the customer care feature of the Uber app. On the Upcoming Orders page of the Uber Eats app, there is a cancel option. If you delete your order before the restaurant accepts it, you can even get a complete refund.
How To Cancel Uber Eats Order
Step-by-step easy guide on how to cancel an order let’s get into these steps in complete detail :
- Open the Uber Eats app on your device and log in to your account.
- Navigate to the “Orders” tab on the home screen.
- Select the order that you want to cancel by tapping on it.
- Tap on the “Cancel Order” option at the bottom of the screen.
- Select the reason for cancellation from the available options. You may also provide additional comments to explain your reason for cancellation.
- Tap on the “Cancel Order” button to confirm the cancellation.
How much time do you have to cancel an Uber Eats order?
Unfortunately, you’ll need to cancel your order as soon as possible if you want a full refund for your abandoned order. In the next five minutes or less, you’ll probably have to cancel the order. In essence, complete refunds are often granted prior to the restaurant accepting the order. You must move quickly since the restaurant often accepts orders in a few minutes.
Cancellation Policy for Uber Eats
Included in the Uber Eats cancellation policy are:
- You’ll get a full refund if you cancel everything before the restaurant takes the order.
- You can only cancel an order before accepted by the restaurant. If the restaurant has already accepted the order, you will not be able to cancel it through the app. In such cases, you can contact Uber Eats customer support to request cancellation or modification of the order.
- Another important point to keep in mind is that you need to cancel the order before the restaurant starts preparing the food. Once the restaurant has started preparing the food, you will not be able to cancel the order, and you will be charged for the order.
- Some restaurants may charge a cancellation fee if you cancel an order after a certain period of time. Therefore, it is advisable to check the cancellation policy of the restaurant before placing the order.
Instructions For Drivers Cancel Uber Eats Order
Delivery drivers should follow the instructions below if they need to cancel their delivery due to an emergency or unanticipated occurrence.
- In case you couldn’t get in touch with the client, provide a snapshot of where you left the meal.
- Leave a note for the client outlining the reason you were unable to deliver the meal.
- The last chance to stop the delivery is to click the red button at the bottom of the order.
Canceling an Uber Eats order is a simple and straightforward process. You can cancel the order through the app before the restaurant starts preparing the food, and if the restaurant has already started preparing the food, you can contact Uber Eats customer support for assistance. By following these steps, you can easily cancel an order and avoid any unnecessary charges or inconveniences.
A: No, you cannot cancel an Uber Eats order through the website. You can only cancel the order through the Uber Eats app.
A: No, you cannot cancel an Uber Eats order if the delivery driver has already picked up the food. In such cases, you will be charged for the order. so don’t cancel after too much time.
A: The refund process may take a few business days to complete. However, the time taken for the refund to appear in your account may vary depending on the payment method used for the order.
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